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REFUND POLICY
unique nature of our products and designs, please note our policy below:
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Refunds: We do not offer cash refunds once the purchase and shipping process is complete.
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Exchanges: Exchanges are only available in the case of a clear manufacturing defect. We must be notified within 24 hours of receiving the order.
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International Orders: We regret to inform you that we do not offer exchange or return services for orders outside of Jordan, ensuring the quality and integrity of our pieces.
Thank you for your understanding and for supporting IB.
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